Privacy Policy - Villa Manggala Bali

Villa Manggala

Lux Villas Getaway serves as the official marketing and booking agency for Villa Manggala. As such, all reservations, communications, and transactions made through this platform are administered under the authority of Lux Villas Getaway. By proceeding with a booking, guests acknowledge and agree that the engagement is subject to the legal terms, privacy policies, and compliance regulations of Lux Villas Getaway. This includes, but is not limited to, payment processing, cancellation policies, data protection, and customer service standards as governed by Indonesian law and applicable international provisions.

Effective Date: May 1st, 2025

Welcome to Villa Manggala (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://villamanggala.com or use our services.

1. Information We Collect

When you visit our website or make a booking, we may collect the following types of information:

Personal Information: Name, email address, phone number, nationality, and other contact details.
Booking Information: Dates of stay, number of guests, preferences, and special requests.
Payment Information: Credit/debit card details or bank transfer information (processed securely via third-party payment providers).
Technical Data: IP address, browser type, pages visited, device type, and cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To confirm and manage your bookings.
To communicate with you before, during, or after your stay.
To personalize your experience and improve our services.
To comply with legal obligations under Indonesian law.
For marketing purposes (with your consent), such as sending updates or promotions.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Such as cleaning staff, transportation companies, or third-party platforms involved in your reservation.
Legal Authorities: If required by law or government regulations.
Payment Processors: To facilitate secure transactions.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure. We encourage you to use secure networks when submitting information online.

5. Cookies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You may choose to disable cookies via your browser settings, but this may affect site functionality.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.

To exercise your rights, please contact us at info@villamanggala.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including legal and tax obligations.

8. International Transfers

As we serve international guests, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Effective Date: [Insert Date]

Welcome to [Your Property Name] (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL] or use our services.